Terms & Conditions

Effective Date: 12 March 2025

Welcome to Almarah By Pulimoottil Silks. These Terms and Conditions (“Terms”) govern your use of our website https://almarahonline.com (the “Platform”). By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Terms

  1. This website is owned and operated by Pulimoottil Silks and Sarees Private Limited (“Company”, “we”, “us”, “our”).
  2. These Terms apply to all visitors, users, and customers of the Platform.
  3.  We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Platform after any changes constitutes acceptance of the updated Terms.

2. Use of the Website

  1. You must be at least 18 years old or have parental consent to use this Platform.
  2. You agree to use the Platform only for lawful purposes and in compliance with applicable laws.
  3. You shall not engage in:
    • Unauthorized access or attempts to breach the website’s security.
    • Distributing viruses, malware, or harmful content.
    • Copying, modifying, or distributing website content without permission.
    • Using automated means (bots, scrapers) to extract website data.

3. Account Registration

  1. To make purchases, you may be required to create an account.
  2. You must provide accurate, complete, and up-to-date information.
  3.  You are responsible for maintaining the confidentiality of your account credentials.
  4. We reserve the right to suspend or terminate accounts found to be fraudulent or in violation of these Terms.

4. Orders and Payments

  1. All orders placed on our Platform are subject to acceptance and availability.
  2. We reserve the right to cancel or refuse any order for any reason, including incorrect pricing or suspected fraud.
  3. Payment must be completed at the time of order placement. We accept various payment methods, including credit/debit cards and online banking.
  4. Prices are subject to change without notice. Taxes and shipping charges (if applicable) will be displayed during checkout.

5. Shipping and Delivery

  1. Estimated delivery timelines are provided at checkout and may vary based on location and unforeseen circumstances.
  2. We are not responsible for delays caused by external factors, including courier service issues or natural disasters.
  3.  Customers are required to provide accurate delivery details. Any errors in the provided information that result in failed deliveries will be the responsibility of the customer.

6. Return, Refund, and Exchange Policy

  1.  We do not offer refunds on purchases except in cases of damaged or defective products.
  2. Customers must report any damage/defects within two (2) days of receiving the product.
  3. Eligible returns must be shipped back within 3 to 4 working days in their original condition and packaging.
  4. Approved refunds will be processed to the customer’s bank account within 4 to 5 working days.
  5.  For complete details, refer to our Refund and Returns Policy.

7. Intellectual Property Rights

  1.  All content on this Platform, including text, images, logos, graphics, and software, is the property of Pulimoottil Silks and Sarees Private Limited and is protected under copyright and trademark laws.
  2. You may not copy, reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

  1. We strive to provide accurate and updated information; however, we do not guarantee that the Platform will always be free of errors or interruptions.
  2.  We are not responsible for:
  • Any damages caused by the use of or inability to use our website.
  • Unauthorized access to or alterations of your data.
  • External website links present on our Platform.

9. Third-Party Links

  1. Our Platform may contain links to third-party websites for convenience. We do not endorse or take responsibility for the content or privacy practices of these external sites.

10. Termination

  1. We reserve the right to suspend or terminate user accounts or access to our Platform at our sole discretion if:
  • A user violates these Terms.
  • We detect fraudulent activities.
  • There are legal or regulatory compliance concerns.

11. Privacy Policy

  1. By using our Platform, you agree to the collection, processing, and use of your personal data in accordance with our Privacy Policy.

12. Governing Law and Jurisdiction

  1.  These Terms shall be governed by and interpreted in accordance with the laws of India.
  2.  Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Kochi, Kerala, India.

13. Contact Information

For any questions or concerns about these Terms and Conditions, you can contact us at:

Almarah By Pulimoottil Silks

Jos Junction, Kochi, India

Email: yohanrojer@gmail.com

Phone: +91 90489 22421

Follow us on:

Facebook | Instagram | YouTube

1. Introduction

Welcome to https://almarahonline.com/, an online store for textiles and related products. By using our website, you agree to these terms and conditions.

2. Product Information

Product descriptions, images, and prices are subject to change without notice. We strive to ensure accuracy, but errors may occur.

3. Payment

We accept [all payment methods such as net banking, credit card debit card and other UPI]. Payment is due at the time of order.

4. Shipping

We ship all over India, details mentioned as per the shipping policy

5. Cancellations

Orders may be cancelled within 24 hrs of placement.

6. Liability

We are not liable for damages or losses beyond our control.

7. Warranty Disclaimer

Products are provided “as is” without warranty.

8. Intellectual Property

All content, including images and text, is our property.

9. Governing Law

These terms are governed by [Kerala/India] law.

10. Changes

We reserve the right to update these terms at any time. Changes will be posted on our website

11. Contact

For questions or concerns, please contact us at Mobile +91 90489 22421 or yohanrojer@gmail.com

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