Privacy Policy
Effective Date: 12 March 2025
1. Introduction
Welcome to Pulimoottil Silks and Sarees Private Limited, operating under the trade name Almarah By Pulimoottil Silks (“Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website https://almarahonline.com (the “Platform”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
By using our Platform, you agree to the terms outlined in this Privacy Policy. Please review this Policy periodically, as we may update it from time to time without prior notice. Your continued use of the Platform signifies your acceptance of any modifications.
This Policy applies to all visitors, users, and customers, whether current or former.
2. Legal Entity Information
- Legal Name: Pulimoottil Silks and Sarees Private Limited
- Trade Name: Almarah By Pulimoottil Silks
- Registration Number: 32AAJCP7619J1Z5
3. Information We Collect
We collect various types of information to provide you with a personalized and efficient experience on our Platform. The types of information we collect include:
a) Information You Provide Directly
When you interact with our Platform, you may voluntarily provide the following personal details:
- Full Name
- Username & Password
- Contact Details (Email, Phone Number, Postal Address)
- Date of Birth & Gender (optional)
- Payment & Financial Information (for transaction processing)
Note: You have the option to withhold certain information; however, doing so may limit your access to specific Platform features.
b) Information Collected Automatically
When you browse or interact with our Platform, we automatically collect technical data through cookies and similar tracking technologies. This includes:
- IP Address
- Device Information (e.g., device type, operating system, browser type)
- Location Data (if enabled)
- Browsing Patterns & Activity (e.g., pages viewed, time spent)
This data helps us personalize your shopping experience and enhance our services.
c) Information from Third-Party Sources
We may receive information from external sources such as:
- Social Media Services (when you log in via Facebook, Google, etc.)
- Marketing & Advertising Partners
- Business Affiliates & Payment Gateways
This may include your username, profile picture, and contact details.
4. How We Use Your Information
We use your personal data for the following purposes:
- Order Processing & Fulfillment: To process purchases, payments, and deliveries.
- Customer Support: To respond to inquiries, handle returns, and provide assistance.
- Personalized Experience: To recommend products, display relevant content, and improve our services.
- Marketing & Promotions: To send updates, newsletters, and special offers (with your consent).
- Security & Fraud Prevention: To detect and prevent fraudulent activities and unauthorized transactions.
- Legal & Compliance: To comply with applicable laws, regulations, and legal obligations.
5. Cookies and Tracking Technologies
Cookies are small text files stored on your device that enhance your browsing experience. We use cookies to:
- Recognize returning users
- Store preferences and settings
- Provide relevant advertisements
- Analyze Platform usage
You may disable cookies through your browser settings, but this may affect certain functionalities of our Platform.
6. Sharing and Disclosure of Information
We respect your privacy and do not sell your personal data. However, we may share your information under the following circumstances:
a) Third-Party Service Providers
We collaborate with third parties to:
- Process payments (e.g., Razorpay, PayPal)
- Deliver products (e.g., courier & logistics services)
- Provide customer support
- Conduct marketing campaigns
These service providers are contractually obligated to use your information solely for service fulfillment.
b) Legal Compliance & Protection
We may disclose your information:
- If required by law or governmental authorities
- To protect our legal rights, users, or the general public
- In response to fraud or security threats
c) Business Transfers
In the event of a merger, acquisition, or business restructuring, your data may be transferred to the new entity.
d) With Your Consent
In cases where data sharing does not fall under the above scenarios, we will request your explicit consent.
7. Data Security Measures
We implement strict security measures to protect your data against unauthorized access, disclosure, or loss. These include:
- SSL encryption for secure transactions
- Firewalls and intrusion detection systems
- Restricted access to sensitive data
- Regular security audits
Note: While we take strong precautions, no online platform can guarantee absolute security. Please use strong passwords and avoid sharing personal information publicly.
8. Links to External Websites
Our Platform may contain links to third-party websites for your convenience. However, we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
9. Your Rights and Choices
You have the following rights regarding your personal data:
- Update & Correction: You may update your personal details via your account settings.
- Unsubscribe: You can opt out of marketing emails by clicking the “unsubscribe” link.
- Withdraw Consent: You may request data deletion or withdraw consent for data processing. However, this may limit your access to Platform services.
For data-related requests, please contact us at yohanrojer@gmail.com or +91 90489 22421.
10. Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If you believe a child has provided us with personal data, please contact us to request its deletion.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with the revised effective date. We encourage you to review this Policy regularly to stay informed about how we protect your information.
12. Contact Information
For any privacy-related concerns, inquiries, or feedback, you can reach us at:
Pulimoottil Silks and Sarees Private Limited
Trade Name: Almarah By Pulimoottil Silks
Jos Junction, Kochi, India
Email: yohanrojer@gmail.com
Phone: +91 90489 22421
Introduction:
This privacy policy (“Policy”) outlines how Almarah By Pulimoottil Silks, operating as online store, uses and protects any information you provide when using our website https://almarahonline.com/ (“Platform”). We are committed to ensuring your privacy is protected. By using this Platform, you consent to the practices described in this Policy.
Please note that our Policy is subject to change without notice. To stay updated, please review this page periodically. This Policy applies to both current and former visitors and customers of our Platform. By accessing and using our Platform, you accept and consent to the practices outlined in this Policy.
Information We Collect:
We collect and store personal information to provide a safe, efficient, customized experience on our Platform. This information helps us display recommended products, communicate about orders, new products, and promotions, and offer specific services and features tailored to your needs.
Here are the types of information we gather:
- Information You Provide: Personal information you explicitly provide, including user name, password, name, address, contact details, date of birth, gender, and financial information for payment processing. You may choose not to provide certain information, but this might limit your access to our Platform’s features.
- Information Collected Automatically: When you interact with our Platform, we receive, record, and analyze information from your browser or device, including IP address, geolocation data, device identification, and cookies. This helps us offer location-based services and personalize your shopping experience.
- Information from Other Sources: We may receive information from third parties, such as social media services, commercially available sources, and business partners. This may include user names, profile pictures, email addresses, and other associated information.
How We Use Cookies:
Cookies are small files transferred to your computer’s hard drive to recognize your browser and respond to your needs. They help us provide personalized features and ads based on your preferences and behavior. You can choose to accept or decline cookies through your browser settings.
Sharing Information:
We value your privacy and do not commercially exploit your information by selling it to third parties. We share customer information only as described below:
- Third-Party Service Providers: We engage companies and individuals to fulfill orders, provide marketing assistance, and process payments. They have access to customer information only for performing their functions and are bound not to use it for other purposes.
- Compliance with Law: We may share customer information with government authorities for verification, investigation, and enforcement purposes. We may also release information to protect our rights, property, or safety, or when required by law.
- Business Transfers: As we grow, we may sell or buy stores or business units. In such cases, your information may be disclosed or transferred to an acquirer as part of any merger, acquisition, or similar transaction.
- With Your Consent: Other than the above scenarios, we will notify you and offer the choice to share your information with third parties.
Data Security:
We use security measures to protect your information from unauthorized access, disclosure, modification, or loss. However, we are not liable for breaches beyond our control.
Links to Other Websites:
Our Platform may have links to third-party websites. Your interactions with these sites are not governed by this Policy, and we are not responsible for their privacy practices.
Choices You Have:
- Update Information: You can update your personal information regularly.
- Unsubscribe: If you no longer want to receive emails or messages from us, contact our customer care team.
- Consent and Deletion:You can withdraw your consent or request the deletion of your personal information, but this might limit your access to our Platform’s features.
Contact Information:
If you have questions or feedback about this Policy, contact us at yohanrojer@gmail.com or mob: +91 90489 22421
Thank you for trusting Almarah By Pulimoottil Silks with your information. Your privacy is important to us.